Update on Tuesday July 28:
Effective on Tuesday August 4th all clients will be required to verify their cell phone numbers through our website before making an appointment. This will apply to all clients, including those who have already visited our spa since our reopening in June.
Verifying your phone number is a very simple, quick procedure that you will only need to do one time. Full details about registering your cell phone number can be found on our sign up page and is now operational.
Please register your number as soon as possible. Once your cell number is confirmed you can continue to make all appointments exclusively by phone. Please note that we do not accept calls from private, blocked or text app numbers.
We no longer require clients to reconfirm advance appointments, but please check our website schedule to make sure your attendant is on shift before visiting, and feel free to call before coming to the spa to double check everything is in order with your appointment.
For the purpose of safety, personal service and privacy, as well as close compliance with all provincial and municipal health guidelines, we now only allow one client at a time in the reception area, and no one is permitted to be in the waiting room.
When you arrive for your appointment please call 416 661-7887 to let us know you are parked and ready to come in. If we are not able to bring you in immediately we will phone you back to let you know when to enter so we can serve you personally and take you to your room right away.
If you are not feeling well in any way, have traveled outside of Canada in the past 14 days, or have been in contact with anyone sick or suspected of having COVID-19, please stay home!
If you have to cancel your appointment for any reason, please contact us BY PHONE ONLY to let us know ASAP. Clients who fail to show up for their appointments without canceling or cancel with inadequate notice will be forbidden from making future bookings.
Walk in clients are still welcome, but you must call first and we will inform you when you can come in to find out who is available and meet our attendants.
Please be sure to visit our home page to read full details about all our new spa protocols. We look forward to seeing you again soon!